MHM Terms & Conditions – New Policy Effective Nov 14, 2024
Client Eligibility
To qualify as a client, you must:
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Have custody of children under 18 (proof required at your first appointment) or be pregnant with proof of pregnancy.
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Live in Sarasota or Manatee County.
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Be within 60 days of your due date to receive baby items (*see “Baby Items” below).
Visit Guidelines
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Appointments Only: All visits require an appointment; we do not accept walk-ins.
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Who Can Shop: Only you, your spouse, and registered children may shop; no guests.
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Item Limits: Each visit has maximum allowances for items. You may shop only for your spouse and children.
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Visit Duration: Each appointment is 40 minutes, and you may return once every four months.
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Early Return Attempts: Trying to return early will result in appointment cancellation. We will email your actual return date, and you’ll need to book a new appointment after that date.
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Booking Details: Appointments open every 15 minutes. Book only one appointment per day, using the exact name on your ID and correct contact info for final confirmation.
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Advance Booking: Appointments can be scheduled up to 60 days in advance. Please cancel at least 72 hours in advance to avoid a penalty.
Baby Items
If you’re pregnant, you can shop for baby newborn - 4 months items and equipment ONLY 60 days before your due date. This “Baby Only” visit doesn’t affect your usual return date. If it has been over four months since your last visit, you may shop for all store items in addition to baby items at this same visit. Appointments book up, so make your appointment 60 days before!
No-Show Policy
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Missed Appointments: Only one missed appointment is allowed without penalty. After that, any missed appointments without notice will count as your visit, and you’ll need to wait four months to return.
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Canceling: To cancel, use your confirmation email or email appt.mhmsarasota@gmail.com so others may have the opportunity to shop.
Live in South County or outside Sarasota or Manatee Counties?Be our guest and visit our Mobile POP UP Store NO APPOINTMENT NEEDED
Mothers Helping Mothers pop up is an outreach to South County families in need. If you have children in your household or are the legal guardian, you can be our guest and shop without an appointment at our various locations.
You must provide a valid ID, or passport and if shopping for children have at least a digital copy of their social security cards or birth certificate to show proof. Families can only shop for their immediate family members and are not allowed to shop for grandchildren or other relatives.
Our items include clothing for the whole family, shoes, diapers and wipes with proof of small child, and various housewares and toys based on availability.
Guests can shop for 20 minutes and select a limited quantity of items per category.
We're looking forward to seeing you.
MHM
